Reading Comprehension

Our front desk started using the SignPro Electronic Signature Tablet on January 15 to collect visitor signatures at Westfield Legal Associates. The device was ready in under five minutes—we just connected the USB cable to our reception computer and installed the driver. The screen is responsive, and the stylus feels natural for signing. Visitors say it is much faster than printing, signing, and scanning paper forms. One concern: the screen occasionally freezes when two visitors sign in quick succession. We emailed techsupport@signpro.com on January 18, and a technician responded within four hours, suggesting we update the firmware to version 3.2. The update fixed the freezing issue completely. The only ongoing drawback is the stylus holder, which is built into the side of the tablet and feels loose. We've lost one stylus already. At $149.00, the SignPro is a worthwhile investment for any reception area handling more than 20 visitors per day.

Subject: Server Room Temperature Alert—Immediate Action Hi IT Team, The monitoring system recorded a temperature of 82°F in the server room at 2:15 P.M. today, which is above our 78°F threshold. The backup cooling unit activated automatically, but it can only maintain safe levels for approximately six hours. I've contacted CoolAir Systems, and a technician is scheduled to arrive tomorrow, Wednesday, March 6, between 8:00 A.M. and 10:00 A.M. to inspect the primary air conditioning unit. Until then, please avoid running any non-essential batch processes that generate additional heat. If the temperature reaches 85°F, we will need to begin a controlled shutdown of non-critical servers. I will send updates every two hours through the rest of the day. Please confirm receipt of this message. Thanks, Robert Kwan IT Infrastructure Manager

NOTICE To: All Employees From: Workplace Services Date: February 20 Starting Monday, March 3, the employee cafeteria on the second floor will offer an expanded menu and extended operating hours. Breakfast service will now begin at 7:00 A.M. (previously 7:30 A.M.), and the cafeteria will remain open until 7:00 P.M. for dinner service on weekdays. New additions include a salad bar station, a daily soup special, and a rotating international cuisine option every Wednesday. Prices for most items will remain the same, but premium dishes (marked with an asterisk on the menu board) will cost $1.50 more than standard selections. Employees with dietary restrictions can submit requests to cafeteria@bayviewcorp.com at least 48 hours in advance. The catering team will do its best to accommodate special meals. Feedback cards are available at the exit counter. We welcome your suggestions for future menu improvements.

March 10, 2026 Ms. Karen Liu Director of Operations Bridgeway Insurance Group Dear Ms. Liu, Thank you for requesting a proposal for IT maintenance services. Based on our assessment of your office network on March 5, we recommend a 12-month contract covering quarterly hardware inspections, software updates, and priority help-desk support during business hours. The annual fee is $14,400 (billed monthly at $1,200). This includes up to 40 on-site service hours per year. Additional hours will be billed at $95 per hour. Emergency after-hours support is available at $150 per hour with a one-hour response guarantee. If you sign the contract by March 25, we will include a complimentary network security audit valued at $2,500. Please review the attached terms and return a signed copy to contracts@techedgesolutions.com. I am available to discuss any questions at (555) 483-2071. Sincerely, Daniel Ortega Account Manager TechEdge Solutions

Board of Directors Meeting Agenda — April 22 Location: Executive Conference Room, 15th Floor All times are Eastern Standard Time. 9:00–9:15 A.M. Call to order and approval of previous minutes 9:15–10:00 A.M. Q1 Financial Report (Presenter: CFO Diane Nakamura) 10:00–10:45 A.M. New Market Expansion Proposal (Presenter: VP of Strategy Leo Grant) 10:45–11:00 A.M. Break 11:00–11:45 A.M. Cybersecurity Update and Budget Request (Presenter: CTO James Park) 11:45 A.M.–12:15 P.M. Shareholder Communication Plan (Presenter: Director of PR Mia Santos) 12:15–12:30 P.M. Closing remarks and action items 12:30 P.M. Working lunch (Catered by Giovanni's—dietary requests due by April 18) Note: Board members joining remotely must test the video link by April 21. Contact admin@crescentholdings.com for connection details.

Sunridge Media Group is seeking a full-time Digital Marketing Specialist to join our growing team in Austin, Texas. The role involves managing social media accounts, creating email marketing campaigns, analyzing website traffic data, and coordinating with the design team on promotional materials. Work schedule: Monday through Friday, 9:00 A.M. to 5:30 P.M., with the option to work remotely two days per week after a 90-day onboarding period. Requirements: • Bachelor's degree in marketing, communications, or a related field • At least two years of experience in digital marketing • Proficiency with Google Analytics, Mailchimp, and at least one social media management tool • Strong written communication skills Compensation: $52,000–$60,000 annually, depending on experience. Benefits include health and dental insurance, 15 vacation days, and a professional development stipend of $1,000 per year. To apply, submit your resume and a portfolio link to careers@sunridgemedia.com by April 30.

Subject: Updated Travel Policy—Effective Immediately Dear colleagues, Please be advised that the following changes to the corporate travel policy take effect today, April 1: 1. All flights must be booked at least 14 days before the departure date to qualify for reimbursement. Exceptions require written approval from a department director. 2. Hotel expenses are capped at $175 per night for domestic travel and $250 per night for international travel. Receipts must be submitted within 10 business days of return. 3. Rental cars are approved only when public transportation is not available or when traveling with equipment that exceeds 25 kilograms. 4. Meal reimbursements remain at $60 per day, but alcohol is no longer eligible for reimbursement under any circumstances. The complete updated policy document is available on the company intranet under "Finance > Travel." Please contact the Finance Department at finance@nordicenterprises.com with questions. Best regards, Helena Strand Chief Financial Officer

NOTICE To: All Tenants, Lakewood Business Park From: Property Management Office Date: April 22 The annual safety inspection for all buildings in Lakewood Business Park will take place on Thursday, May 8. Inspectors from the City Fire Department will visit each floor between 9:00 A.M. and 4:00 P.M. to check fire exits, sprinkler systems, and emergency lighting. Tenants are asked to ensure that hallways, stairwells, and areas near fire exits are free of boxes, furniture, and other obstructions by 8:30 A.M. on May 8. Any items blocking emergency routes will be moved by building staff and stored in the basement loading area at the tenant's expense. If inspectors identify violations, tenants will receive a written notice with a 15-day correction period. Questions may be directed to the Property Management Office at (555) 641-3200 or pm@lakewoodbp.com.

Reviewed by: Marcus Webb, Customer Service Supervisor Posted: April 5 I ordered six QuietZone Noise-Canceling Headsets for our customer service team after our office relocated next to the break room. Each headset arrived in individual packaging and paired with our desk phones in about two minutes using Bluetooth. Call quality is excellent. Callers have commented that our agents sound clearer than before, and background noise from the break room is almost undetectable. The battery lasts about 10 hours, which covers a full shift with some margin. Charging takes approximately 90 minutes via USB-C. The only drawback is comfort during extended use. After wearing the headset for more than four hours straight, the ear cushions start to feel warm and tight. Two agents requested ear cushion replacements after the first month, which cost $12 each. At $89 per unit, the QuietZone offers strong value for open-office environments where phone conversations need to remain clear.

Brookhaven Medical Clinic is hiring a part-time Administrative Assistant for evening shifts. The position supports front-desk operations, including patient check-in, appointment scheduling, insurance verification, and filing medical records. Schedule: Monday, Wednesday, and Friday, 4:00 P.M.–8:00 P.M. Additional shifts may be available during flu season (October–January). Requirements: • High school diploma or equivalent • One year of administrative or customer service experience (medical office preferred) • Familiarity with electronic health record (EHR) systems • Ability to handle confidential patient information responsibly Compensation: $17.50 per hour. Employees who complete six months of satisfactory performance receive a $0.75 per-hour raise. Paid training will be provided during the first two weeks. To apply, send your resume to hr@brookhavenmedical.com with the subject line "Admin Asst—Evening." Applications close May 15.