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TOEICReading

Reading Comprehension

In this part you will read a selection of texts, such as magazine and newspaper articles, emails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question.

text message chain

Text-message chain

93 words

Marcus Bell [9:12 A.M.] Hi Noor, the projector in Room 4 won't turn on. My presentation to the Kessler Group starts at 10. Noor Aziz [9:14 A.M.] Did you check that it's plugged in at the wall? The cleaners sometimes unplug it. Marcus Bell [9:16 A.M.] Yes, it's plugged in. The light on the front isn't on at all. Noor Aziz [9:18 A.M.] OK. Room 6 has the same model and it's free all morning. I'll tell reception to send your visitors there. Marcus Bell [9:19 A.M.] Perfect. I'll move my things now.

147
detail

What problem does Mr. Bell have?

148
intended meaning

At 9:19 A.M., what does Mr. Bell most likely mean when he writes, "Perfect"?

notice

Notice to Tenants

96 words

NOTICE TO TENANTS Harwick Business Park, Building C The main water supply to Building C will be shut off on Saturday, March 14, from 7:00 A.M. to 3:00 P.M. so that a damaged pipe can be replaced. During this time, restrooms and kitchens on all floors will be out of service. Tenants who need to work in the building on that day may use the restrooms in Building D, which will be unlocked from 7:00 A.M. to 6:00 P.M. We apologize for any inconvenience. Questions may be directed to the building management office at extension 220.

149
detail

Why will the water be shut off?

150
NOT/true

What is indicated about Building D?

email

Your order #58213

123 words

From: orders@lumenhomegoods.com To: Kenji Mori Date: November 3 Subject: Your order #58213 Dear Mr. Mori, Thank you for your order of one Arlo floor lamp and two linen cushion covers. The cushion covers were shipped today and should arrive within three business days. Unfortunately, the Arlo lamp is temporarily out of stock. We expect to receive more from the manufacturer on November 17 and will ship your lamp the same day. If you would prefer not to wait, you may cancel the lamp from your account page and receive a full refund for that item. As an apology for the delay, we have added a $10 credit to your account, which you can use on any future purchase. Lumen Home Goods Customer Care

151
main purpose

What is the purpose of the email?

152
detail

What has Lumen Home Goods given Mr. Mori?

web page

Bayview Library: Meeting Rooms

107 words

BAYVIEW PUBLIC LIBRARY Meeting Rooms The library has two meeting rooms that community groups and local businesses may reserve. The Oak Room seats up to 12 people and is equipped with a large screen and video-conferencing equipment. The Harbor Room seats up to 40 people and has a projector and a sound system. Rooms may be reserved for a maximum of three hours per day. Community groups may use the rooms free of charge. Businesses are charged $25 per hour. Reservations must be made at least two days in advance through our online booking form. Food and drinks other than water are not permitted in either room.

153
NOT/true

What is true about the Oak Room?

154
detail

Who must pay to use a meeting room?

job advertisement

Assistant Store Manager

123 words

ASSISTANT STORE MANAGER Greenway Outdoor Supply, Fairfield Greenway Outdoor Supply, a retailer of camping and hiking equipment with 18 stores across the region, is seeking an assistant manager for its Fairfield location. Responsibilities include scheduling staff, training new employees, handling customer complaints and helping the store manager plan seasonal displays. The assistant manager will also be in charge of the store when the manager is away. Applicants must have at least two years of retail experience, including one year in a supervisory role. Knowledge of outdoor equipment is an advantage but is not required, as full product training will be provided. The position is full-time and includes some weekend work. To apply, send a résumé and cover letter to jobs@greenwayoutdoor.com by July 15.

155
NOT/true

What is indicated about Greenway Outdoor Supply?

156
NOT/true

What is NOT listed as a responsibility of the position?

157
detail

What is a requirement for the position?

article

Ferrante Foods to Expand Plant

129 words

DALTON (June 3) — Ferrante Foods, a maker of frozen pasta dishes, announced on Monday that it will expand its factory on Ridge Road. —[1]— The $14 million project will add a new production line and a cold-storage warehouse. The company's sales have doubled in the past four years, mainly because of strong demand from supermarkets in neighboring states. —[2]— "We are running at full capacity, and we have had to turn down orders," said chief executive Laura Ferrante. The expansion is expected to create 85 new jobs. —[3]— Hiring will begin in January, and the new line should be in operation by the following spring. —[4]— Dalton's mayor, Victor Huang, welcomed the news, saying the project would strengthen the town's position as a regional center for food processing.

158
detail

Why is Ferrante Foods expanding its factory?

159
detail

When will the company start hiring new workers?

160
sentence insertion

In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Most of the positions will be on the factory floor, with a few in quality control."

letter

Letter to Ms. Okafor

133 words

Westfield Dental Associates 22 Linden Avenue Westfield August 19 Ms. Grace Okafor 7 Elm Court Westfield Dear Ms. Okafor, Our records show that it has been more than a year since your last dental checkup. Regular checkups help us find small problems before they become serious, so we recommend that patients visit us every six to twelve months. Please note that Dr. Samuel Price, who treated you previously, retired in June. Dr. Amara Lewis has taken over his patients, and she has appointments available on weekday evenings and on Saturday mornings. To book an appointment, call us at 555-0193 or use the booking page on our Web site. If you have moved to another dental practice, please let us know so that we can update our records. Sincerely, The Westfield Dental Associates team

161
main purpose

Why was the letter sent to Ms. Okafor?

162
NOT/true

What is mentioned about Dr. Lewis?

163
detail

What is Ms. Okafor asked to do if she now uses a different dentist?

online chat discussion

Online chat discussion

166 words

Sofia Marin [2:02 P.M.] Hi both. The Lisbon trade fair organizers just emailed. Our booth has been moved from Hall 2 to Hall 5. Tom Becker [2:04 P.M.] Hall 5? That's the hall at the far end, isn't it? We'll get a lot fewer visitors there. Sofia Marin [2:05 P.M.] It is, but the new booth is twice the size, and they aren't charging us any extra. Anita Rao [2:07 P.M.] Then we could finally show the full kitchen display. Last year we only had room for the sinks. Tom Becker [2:08 P.M.] Good point. Do we have enough time to ship the extra display units? Anita Rao [2:10 P.M.] The fair starts on the 22nd. If they leave our warehouse by the 12th, we'll be fine. Sofia Marin [2:11 P.M.] I'll call the shipping company this afternoon and book a truck for the 11th, just to be safe. Tom Becker [2:12 P.M.] Sounds good. I'll update the floor plan we sent to the sales team.

164
inference

What kind of business do the writers most likely work for?

165
detail

Why is Mr. Becker concerned at first?

166
intended meaning

At 2:08 P.M., what does Mr. Becker mean when he writes, "Good point"?

167
detail

What will Ms. Marin do next?

memo

Memo: Recycling program

145 words

MEMO To: All Employees, Rowan Street Office From: Daniel Kerr, Facilities Manager Date: February 2 Re: New recycling program Starting Monday, February 16, our office will take part in the city's commercial recycling program. —[1]— Each floor will have three bins near the elevators: blue for paper, green for plastic and metal containers, and gray for general waste. The small wastebaskets under your desks will be removed on February 13. —[2]— Please take your paper and containers to the bins by the elevators instead. Cleaning staff will empty the large bins every evening. Please note that coffee cups from the café downstairs cannot be recycled because of their plastic lining. —[3]— They should go in the gray bins. Reusable mugs are available free of charge from the facilities office on the second floor. —[4]— If you have any questions, please contact me at extension 314.

168
main purpose

What is the main purpose of the memo?

169
detail

What will happen on February 13?

170
detail

What are employees offered?

171
sentence insertion

In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Waste will no longer be collected from individual desks."

invoice

Invoice No. 4471

97 words

CLEARVIEW WINDOW CLEANING Invoice No. 4471 Customer: Pembroke Insurance, 90 Harlan Street (6 floors) Date of service: October 9 Invoice date: October 10 Payment due: November 9 Exterior window cleaning, floors 1–6 — $720.00 Interior window cleaning, floors 1–3 — $210.00 Cleaning of glass entrance doors — $45.00 Subtotal: $975.00 Regular customer discount (10%): –$97.50 Total due: $877.50 Note: Interior cleaning of floors 4–6 could not be completed because those offices were locked on the day of service. We will return to finish this work at no extra charge. Please call 555-0126 to arrange a convenient date.

172
NOT/true

What is indicated about Pembroke Insurance?

173
detail

Why was some of the work not done?

174
inference

How much will Pembroke Insurance be charged when Clearview returns?

175
detail

What is Pembroke Insurance asked to do?